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1 What is Feb 29's Return / Repair Policy like?
2 FEB 29 Exclusive member card?
3 Are "wear and tear" items exchangeable?
4 How do we spot real leather from the fake?
5 How do I identify semi aniline leather?
6 What is bycast leather?
7 How do I remove mould from my leather bag?
8 Why does mould stain my leather?
9 What is the best humidity level to keep my leather & faux leather bags?
10 Why do unfinished leather types have color run?
11 Why is my color of my bag running when I clean it with leather cleaner?
12 Will leather / synthetic leather get scratched / peel easily?
13 What is the typical lifespan of faux, genuine leather and canvas bags?
14 Why does my jeans stain my bags? (vice versa)
15 Why do I spoil my bags so easily?
16 Why do I always have aching pains carrying my bag?
17 How do I get rid of that stale cigarette odor in my bag?
18 How do I make my cloth bag water proof?
19 How much weight can Feb 29 bags take?
20 How do I 'unjam' a stuck zipper?
21 What is mink oil?
22 What is neatsfoot oil?
23 What is saddle soap?
24 What should I do if I received a defective item from Feb 29 online shopping?
25 Who will pay the returned package delivery cost?
26 Will I be taxed for my online purchases?
27 How long does it take to process my online orders?
28 Can I make cancellation after I have confirmed my orders and checked out?

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